How to Fix iPhone App Store Not Working Issue [7 Ways]

The App Store is essentially the backbone of any Apple device. Without it, you can’t play games, enjoy digital content or use the latest utilities. Like many users, you may have problems connecting to the App Store or even complained that the iPhone App Store is not working. There could be many reasons behind this. For example, a bad internet connection, outdated software or simply that Apple’s servers are down.

Whatever the culprit maybe that is preventing you from accessing the App Store, we got a list of solutions for you. We’ve compiled a list of the most common solutions that users have marked as successful when trying to fix their App Store. Keep on reading to find out how to fix iPhone Won’t Connect to App Store error.

How To Fix iPhone App Store Not Working Error

Here, we have listed some common fixes that will help you fix iPhone Won’t Connect to App Store error. Additionally, we have included step-by-step instructions to help you on the way.

FIX 1: Check Apple’s System Status

It is quite possible that the App Stores servers are down. If that is the case there is nothing you can really do about it other than wait for Apple to solve the issue. However, doing this will give you some reassurance that nothing on your end is wrong. Apple’s System Status page will give you status updates on every Apple application.

  1. Go to Apple’s System Status page
  2. Locate the ‘App Store’ (usually listed as the first one)
  3. A green circle indicates the App Store is Running. If there are any issues a yellow circle will appear.

FIX 2: Clear App Store Cache

Sometimes clearing the App Store cache will refresh it and make things run more smoothly. Unlike Android, this ‘Clear Cache’ option isn’t available in an iPhone’s settings. Instead there a simple trick you can do to refresh your cache within the App Store itself. Follow the steps below:

  1. Open the App Store
  2. On the bottom of the screen, you will see the stores general tabs.
  3. Tap any one of these buttons ten times and the App Store cache will be cleared.

FIX 3: Log Out and Log Back Into Your App Store

Fixing App Store, not working issues can be as simple as logging out and logging back into your Apple ID. If you’re not able to access the account settings within the App Store, don’t worry. In fact, you can actually log out by using the iPhone’s settings app. Just follow the steps below:

  1. Open the Settings App
  2. Select ‘iTunes & App Store’ tab
  3. Click on your ‘Apple ID’.
  4. A pop-up will appear with several options. Press the ‘Sign Out’ button.
  5. In order to sign back in, tap the ‘Sign In’ button and follow the on-screen instructions.

FIX 4: Update Date and Time Settings

If your date and time settings are not updated to the present time certain apps including the App Store will not work. You can ensure that your date and time settings are updated automatically by following the steps below:

  1. Go to Settings
  2. Select General
  3. Then find the Date and Time button
  4. If your ‘Set Automatically’ button is already ON. Turn it OFF, wait 10 seconds then toggle it back ON.
  5. If it was already OFF, make sure your turn it ON

FIX 5: Update Your Software

Every software update comes with new app updates, bug fixes, and performance improvements. If your iOS software is out of date, it could be the reason as to why your iPhone app store is not working. Therefore following the instructions below to update your software:

  1. Ensure your device is plugged into a power source and connected to Wi-Fi.
  2. Open your Settings app
  3. Go to the General tab.
  4. Then click on Software Update.
  5. If there is an update available you will get the option to ‘Download and Install’. Select that.

FIX 6:  Restart Your Device

Restarting your device will clear your device’s RAM and shut down all the background processes. Moreover, it removes the temporary cache and ends the background processes that were created while using your device. Follow the steps below to restart your device.

For iPhone X and 11

  1. Press and hold the one volume button and the side power button simultaneously
  2. When the power slider appears on-screen. Slide it to the right.
  3. Wait 30 seconds before you turn your device back on.
  4. Turn your device on by holding the Power button until the Apple logo appears.

For iPhone 8,7, and 6

  1. Hold the power button only.
  2. Drag the slider to the right, wait 30 seconds before powering ON.
  3. Power ON your device by holding the power button until the logo appears.

For iPhone SE, 5 or Earlier

  1. The power button is located at the top of the iPhone.
  2. Hold it until the slider appears on the screen. Slide the slider to right and wait 30 seconds.
  3. Re-power your device by holding the same power button until the logo appears.

FIX 7: Ensure You Have Proper Network Connection

It is important that when using apps that connect to the internet, that you have a strong Wi-Fi connection. To check the signal strength of your Wi-Fi, follow the steps below:

  1. Ensure that your router is on, functional and within range. If any doubts, restart your router by powering it off, waiting 30 seconds and powering it back on.
  2. Go to Settings > Wi-Fi and make sure the Wi-Fi toggle button is green.
  3. Make sure a blue check appears next to the Wi-Fi you have connected to.
  4. Also, ensure the signal strength is good. Three bars – Good signal strength. Two bars – OK signal strength. One bar – weak signal strength.

Final Words

After following these issues your iPhone App Store should now be working. If for some reason it still isn’t working, you should contact Apple support and they should be able to help you out. Cheers!

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