‘Hey Siri’ Not Working on My iPhone 11 Pro

Siri is basically a voice-controlled assistant that makes getting around and using your iPhone a lot easier. Siri has been available since the iPhone 4S and has been getting more intelligent ever since. There are countless things you can do with Siri. For example, checking your mail, asking for a translation or even reading you a bedtime story. Many users reported that their command “Hey Siri” not working anymore.

Whenever the “Hey Siri” activation command stops working, tasks that were seamlessly operated by the assistant become time-consuming. Hence, we want to fix issues with Siri right away. In this article, we have listed several easy fixes you can try if your Siri ever stops working. Usually, the issue is the result of a bad network connection or changes in software settings. Whatever the reason may be, follow our step-by-step guide on fixing Siri.

How To Fix “Hey Siri” Not Working?

Below we have listed several methods you can use to fix “Hey Siri” not working or if Siri stops working. They are relatively easy to follow and we have provided instructions to help guide you along the way. Before you get started, make sure you head on over to Apple’s System Status page and ensure that ‘Siri’ has a green circle next to it. If Siri’s servers are down then there’s really nothing you can do about it other than wait for Apple to solve the issues. Now that you’ve done that, let’s get started.

Fix 1: Ensure That Siri Is Turned On

First of all, you will want to check if your Siri is actually toggled on in your settings. It’s also possible that “Hey Siri” activation is turned off. You turn Siri on by following the steps below:

  1. Open your Settings App.
  2. Go to General, and press the Siri button.
  3. Turn on the toggle switch for Siri and “Allow Hey Siri”.

Fix 2: Turn Off Any Restrictions for Siri

If you have any usage restrictions set on Siri, then Siri will not work. You can manage Siri restrictions by following the instructions below:

  1. Open up the Settings app.
  2. Go to Screen Time, and press the Content & Privacy Restrictions.
  3. Select Allowed Apps.
  4. In this section, make sure that Siri & Dictation is not turned off.

Fix 3: Check Your Microphone

It’s quite possible that your microphone isn’t receiving an input to activate Siri. This could be due to something as simple as excess dust and debris clogged up within the microphone slots. In order to find out if your mic is at fault here, follow the steps below:

  1. Remove all screen protections, films, and cases that cover the microphone slot.
  2. Then ask Siri a question.
  3. If Siri responds, then you’ll probably want to find a phone case that doesn’t block your mic.
  4. If Siri doesn’t respond, then connect an external mic, i.e. Earpods.
  5. Now ask Siri a question to see if she responds. If she does respond, then you’ll probably want to clean out your phone’s mic.

A great way to clean your mic is to use canned air. However, make sure that you do not apply it at a very close range or it can damage the microphone. Make sure you blow air at a distance of 12 inches away from the microphone. Apple actually recommends cleaning your microphone and speaker meshes with a dry cotton swab.

Fix 3: Check Your Internet Connection

If you’re having a network connection issues Siri will notify you by saying “Sorry I’m having trouble connecting to the network”. In this case, you’ll want to check that your network signal or Wi-Fi is strong and operating properly.

  1. Go to Settings > Wi-Fi
  2. Ensure that there are at least two-bar signal strength and a blue checkmark to the left of your selected Wi-Fi source.

Usually, signals that have one strength bar or less have trouble being received by your phone and apps that require a proper internet connection like Siri have trouble functioning.

Fix 4: Restart Your iPhone

Sometimes a simple restart can help clear your iPhone’s Siri related issues. Follow the instructions below to restart your device.

iPhone X or 11

  1. Hold the power button and volume button at the same time.
  2. When the slider on the screen appears, slide to the right and wait 30 seconds for your device to shut off.
  3. Restart your device by holding only the power button until the Apple logo appears.

iPhone 6, 7, or 8

  1. Hold only the power button until the on-screen slider appears.
  2. Slide to the right and wait 30 seconds for your device to shut off.
  3. Restart your device by holding the power button until the Apple logo appears.

iPhone 5, SE or earlier

The steps here are the same as previously mentioned for iPhones 6, 7 or 8, except that the power button is located at the top of the phone.

Fix 5: Make Sure Siri’s Language Is Correct

You don’t want to be speaking English to a Siri that’s meant to understand Japanese, now do you?  If your Siri’s language settings have been changed, you can correct it by following the instructions below:

  1. Go to Settings > Siri & Search.
  2. Then select the Language button. Make sure you choose the correct language that you want Siri to function with.

Final Words

As you can see solving Siri related issues are usually a matter of changing some settings. If not a software-related issue, then it’s possible that your microphone has been damaged or simply needs a thorough clean. You’ll be surprised how much lint or dirt gets clogged up in there over time.

We hope our fixes have helped solve your issues and that now, you can get back to automating your phone’s tasks using the wonderful piece of software that Siri is. Cheers!

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